Refund Policy
If you have ordered items from us that you no longer need, want or are unhappy with please contact us to arrange your refund and return the item.
We accept non-faulty items back from our customers within 30 days of delivery however the items must be in a condition that would be suitable for the item to be resold.
The item should not be personalized and be in their original packaging.
The refund will be issued once we have inspected the items, you will be notified via e-mail of when you should expect the refund.
Customers must allow 14 working days before we refund your order or ship a replacement for the faulty item.
We aim to complete all refund processes within 14 working days.
Any orders returned after 30 days are not entitled to any refund.
Shipping Policy
Order Processing Time: We process all orders before 12pm same day and after 12pm next day on Weekdays. All orders after 12pm on Friday will be prepared for collection on the weekend or dispatched on Monday morning.
Shipping Delivery Days: Monday – Friday, we do not ship during weekends
Shipping Carriers we use: Royal Mail, DPD and EVri
Shipping price and delivery time
- Standard shipping £3:95 2/3 business day (small parcel)
- Standard Shipping £5.95 ⅔ Business day (medium parcel)
- Standard Shipping £9.99 ⅔ Business day (large parcel)
Secure Checkout
All our payments are secured to ensure that you have a safe and happy shopping experience. Guaranteed and secure checkout with SSL Technology.
Need help?
Contact us at {email} for questions related to refunds and returns.